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Support

Contact & Support

We're here to help — reach out any time.

General support

For all questions — app bugs, login problems, billing, subscriptions, feature requests, and privacy requests. This is your main line to our team.

support@costmydish.com

Formal privacy requests only

For formal data access, correction, or deletion requests under GDPR or applicable privacy law.

privacy@costmydish.com

For general questions, support@costmydish.com handles everything including privacy queries.

Response time

We aim to reply within 1–2 business days. Include your account email and, if relevant, your device (iOS/Android) and app version so we can help faster.

Frequently asked questions

How do I calculate food cost percentage?+

Divide your total ingredient cost by your selling price and multiply by 100. For example, if a pizza costs $3.21 to make and you sell it for $14.99, your food cost percentage is 21.4%. CostMyDish calculates this automatically for every recipe and selling format.

What is a good food cost percentage for a restaurant?+

Most restaurants target 28–35% food cost. Cafés and bakeries often aim for 25–35%. CostMyDish lets you set your own target and shows green, yellow, or red status so you always know when a dish is off target.

Can I use CostMyDish as a bakery pricing calculator?+

Yes. Add your ingredients (flour, butter, eggs, sugar) with the price you paid and pack size. Build your recipe, set how you sell (whole cake or by the slice), and CostMyDish shows your food cost % and profit for each format instantly.

Does CostMyDish work for food trucks and caterers?+

Yes. CostMyDish is built for any food business — restaurants, food trucks, caterers, home bakers, and cafés. You can set multiple selling formats per recipe, so a food truck selling a combo and individual items can cost both formats from one recipe.

Is CostMyDish free?+

Yes. The free plan gives you 5 recipes and 20 ingredients with full cost calculations, selling format analysis, and margin status badges. Upgrade to Hobbyist ($4.99/mo) for unlimited recipes and ingredients, price history, and cloud sync.

How do I reset my password?+

On the login screen, use the password reset option. A reset link will be sent to your registered email.

How do I cancel my Hobbyist subscription?+

Subscriptions are managed through the App Store (iOS) or Google Play (Android). Open your store account → Subscriptions → CostMyDish → Cancel.

Will changing currency convert my recipe prices?+

No. Changing currency in Settings updates display symbols only. You will need to update ingredient and selling prices manually.

How do I delete my account?+

Go to Settings → Delete Account in the app. This permanently removes your recipes, ingredients, and profile data.

See also our Terms & Conditions and Privacy Policy.